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When you register, a user name and password will be created. Once you receive the confirmation email you can begin taking the course. If at any time you have questions or difficulty you can contact Restoration Consultants at (916) 736-1100 M-F between 8am and 5pm PST.
You will have up to calendar 30 days from the date of the confirmation email to complete the course and exam. Each registration is valid for one. If you wish to have more than one person trained, they must register separately. Online learning sessions may be electronically monitored. Unusual activity may result in access being restricted. This online course can not be transferred to another person and the fees paid are nonrefundable.
The final exam, for the course, is conducted online. It is multiple-choice with 30 questions. After you have filled out the answer sheet you must fax, mail or scan and email the form to Restoration Consultants by following the instructions on the answer sheet. A passing score is 70%. You will be mailed your certificate of completion. If you don’t pass you are permitted to take the online training again and repeat the exam at no additional charge within the 30 day period.
In order to participate in the on-line training a high speed internet connection is recommended. It must be audio enabled with either speakers or head phones. You must have Adobe Flash Player installed on your computer. If needed, a free copy of Flash can be downloaded at http://www.adobe.com/products/flashplayer/
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